ck66y Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data ck66y collects, why we collect it, how it is stored and protected, and the rights you hold over your own information as a player on our platform.
Our Commitments
Six Privacy Principles We Stand By
ck66y handles all player data according to six core principles. These guide every decision we make about how your information is collected, stored, and used.
Purpose Limitation
We collect personal data only for specific, clearly defined purposes — account management, payment processing, fraud prevention, and regulatory compliance. We do not use your data for anything beyond those stated purposes without your explicit consent.
Security by Default
All data transmitted between your device and ck66y is protected by SSL/TLS encryption. Sensitive data at rest — including passwords and payment credentials — is stored using industry-standard encryption. Access to player data is restricted to authorised personnel only.
No Data Selling
ck66y does not sell, rent, or trade your personal data to third parties for commercial purposes under any circumstances. Your information is used solely to operate and improve the ck66y platform and to fulfil our legal and regulatory obligations.
Data Minimisation
We only collect the minimum amount of personal data necessary to deliver our services. If a piece of information is not required for a specific purpose, we do not ask for it or retain it beyond the point at which it is no longer needed.
Accuracy and Access
We take reasonable steps to ensure the personal data we hold is accurate and up to date. You have the right to review, correct, or update the personal information stored in your ck66y account at any time by contacting our support team.
Transparency
We are upfront about what data we collect and why. This Privacy Policy is written in clear, plain English — not obscured in legal jargon — so that every ck66y player in Bangladesh understands exactly how their personal information is handled.
1. Introduction
This Privacy Policy describes how ck66y ("we", "us", "our") collects, uses, discloses, and safeguards personal information provided by individuals ("you", "the Player", "User") who access or use the ck66y platform at ck66y.io.
By registering an account on ck66y, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, you must not use the ck66y platform.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy. Together, these documents form the complete agreement governing your relationship with ck66y.
2. Who We Are
ck66y is an online sports betting and casino platform operated at ck66y.io, serving players in Bangladesh. For the purposes of this Privacy Policy, ck66y is the data controller — meaning we determine how and why your personal data is processed.
If you have any questions about how we handle your personal data, or if you wish to exercise any of the rights described in this policy, you can reach us directly at [email protected]. We aim to respond to all data-related enquiries within 5 business days.
3. Data We Collect
ck66y collects personal data through several means: information you provide directly during registration and account use, data generated automatically through your interactions with the platform, and information received from third-party payment and identity verification providers. The categories of data we collect include:
3.1 Registration and Identity Data
- Full legal name
- Date of birth (to verify the 21+ age requirement)
- Residential address (including city, district, and postal code)
- Email address
- Mobile phone number
- Username and encrypted password
3.2 Identity Verification (KYC) Data
- Copies of government-issued photo identification (National ID card, passport, or driving licence)
- Proof of address documents (utility bills, bank statements dated within three months)
- Proof of payment method ownership (screenshots or statements confirming bKash, Nagad, Rocket, or bank account details belong to you)
3.3 Financial and Transaction Data
- Deposit and withdrawal amounts and timestamps
- Payment method identifiers (mobile money account numbers, masked card numbers)
- Transaction reference numbers
- Account balance history
- Betting and gaming transaction records
3.4 Usage and Technical Data
- IP address and approximate geographic location
- Device type, operating system, and browser version
- Pages visited, features used, and session duration
- Bet placement history and game activity logs
- Referral source (how you arrived at the ck66y platform)
3.5 Communications Data
- Records of correspondence with our support team via email or live chat
- Feedback, complaints, and dispute records
- Marketing preference settings (opt-in or opt-out status)
4. How We Use Your Data
ck66y uses the personal data we collect for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Creating and managing your account | Registration and identity data |
| Verifying your identity and age (21+) | KYC documents, date of birth |
| Processing deposits and withdrawals | Financial and transaction data |
| Delivering sports betting and casino gaming services | Account data, usage data |
| Fraud detection and prevention | IP address, device data, transaction data |
| Anti-money laundering (AML) compliance | Identity data, financial data |
| Responsible gaming monitoring | Betting history, usage patterns |
| Customer support and dispute resolution | Communications data, account data |
| Sending service notifications and updates | Email address, mobile number |
| Sending promotional communications (with consent) | Email address, marketing preferences |
| Platform analytics and improvement | Usage and technical data (aggregated) |
We do not use your personal data for automated decision-making processes that produce legal or similarly significant effects without human review.
5. Legal Basis for Processing
ck66y processes your personal data on the following legal grounds:
- Contractual necessity: Processing is required to fulfil our obligations to you under the Terms & Conditions — including account management, payment processing, and game delivery.
- Legal obligation: Processing is required to comply with applicable law, including anti-money laundering regulations, age verification requirements, and fraud prevention obligations.
- Legitimate interests: Processing is necessary for ck66y's legitimate interests in operating a safe, secure, and fair platform, detecting and preventing fraud, and improving our services — provided those interests are not overridden by your rights.
- Consent: Where processing is not covered by the above grounds — for example, sending you promotional emails or push notifications — we will ask for your explicit consent. You may withdraw this consent at any time by contacting [email protected] or updating your account notification preferences.
6. Data Sharing and Disclosure
ck66y does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. However, we may share your data with the following categories of recipients in limited and controlled circumstances:
6.1 Payment Service Providers
To process deposits and withdrawals, we share necessary transaction data with our payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These providers receive only the minimum data required to process your transaction and are bound by their own data protection obligations.
6.2 Identity Verification Providers
We may use regulated third-party KYC and AML service providers to verify your identity and conduct required due diligence checks. These providers process identity documents and verification data strictly for compliance purposes under contractual data processing agreements with ck66y.
6.3 Game Software Providers
Casino and sports data is delivered in part through third-party software providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised session and gameplay data for the purpose of delivering and auditing their games. They do not receive your name, contact details, or financial information.
6.4 Legal and Regulatory Authorities
ck66y may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required by law, court order, or where disclosure is necessary to protect the rights, property, or safety of ck66y, its players, or others.
6.5 Business Transfers
In the event of a merger, acquisition, or sale of all or part of ck66y's business, personal data held by ck66y may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy terms before your data is transferred.
7. Cookies and Tracking Technologies
ck66y uses cookies and similar tracking technologies on the ck66y.io platform to ensure it functions correctly, to remember your preferences, and to help us understand how players use the site so we can improve the experience.
7.1 Types of Cookies We Use
- Essential cookies: Required for core platform functionality such as maintaining your login session, remembering your language preference, and ensuring secure access to your account. These cannot be disabled without affecting platform performance.
- Functional cookies: Enable enhanced features such as remembering your preferred deposit method, last visited game category, or betting odds format preferences.
- Analytics cookies: Used in aggregated, anonymised form to understand how players navigate the platform, which pages are most visited, and where technical issues occur. This data helps us improve the ck66y experience over time.
- Security cookies: Used to detect and prevent fraudulent activity, identify unusual login patterns, and protect account security.
7.2 Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to refuse, delete, or be alerted before cookies are stored. Please note that disabling essential cookies may prevent certain features of the ck66y platform from functioning correctly, including the ability to log in and place bets.
8. Data Retention
ck66y retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law and regulation. Our standard retention periods are as follows:
- Active account data: Retained for the duration of the account relationship.
- KYC and identity verification documents: Retained for a minimum of 5 years following account closure, in compliance with anti-money laundering regulations.
- Financial transaction records: Retained for a minimum of 5 years from the date of the transaction.
- Betting and gaming history: Retained for 3 years following account closure, or longer if required for dispute resolution or regulatory purposes.
- Support and communications records: Retained for 2 years from the date of last interaction.
- Marketing consent records: Retained until consent is withdrawn, plus 1 additional year for audit purposes.
When data is no longer required to be retained, it is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
9. Your Data Rights
As a ck66y player, you hold a number of rights regarding the personal data we hold about you. These rights can be exercised by contacting our support team at [email protected]. We will respond to all verified requests within a reasonable timeframe.
Request a copy of the personal data we hold about you and information on how it is used.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Ask us to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.
Receive a structured, machine-readable copy of data you have provided to us directly.
Object to processing of your data based on legitimate interests, including for direct marketing purposes.
10. Data Security
ck66y takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. Our security measures include:
- SSL/TLS encryption on all data transmitted between your device and ck66y servers.
- Encryption at rest for sensitive stored data including passwords (hashed using bcrypt) and payment credentials.
- Access controls limiting internal access to personal data on a strict need-to-know basis, with role-based permissions and activity logging.
- Regular security reviews including penetration testing and vulnerability assessments of our platform infrastructure.
- Two-factor authentication (2FA) available to all players to add an additional layer of protection to their accounts.
- Fraud monitoring systems that operate continuously to detect unusual account activity, suspicious login patterns, and potential data breaches.
Despite these measures, no system is entirely immune to security risks. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players promptly and take all appropriate remedial action.
11. Children's Privacy
The ck66y platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the ck66y platform in any capacity.
If ck66y becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on ck66y, please contact us immediately at [email protected].
12. Third-Party Links
The ck66y platform does not include links to external third-party websites. All navigation within the ck66y platform remains within the ck66y.io domain. This Privacy Policy applies solely to data collected and processed by ck66y in connection with the ck66y.io platform.
If you access ck66y through a third-party referral or affiliate link, please be aware that those third-party websites operate under their own privacy policies, for which ck66y accepts no responsibility.
13. Updates to This Policy
ck66y may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this policy, we will notify registered players via the email address associated with their account or via a prominent notice on the platform prior to the changes taking effect.
The effective date at the top of this document will always reflect the date on which the most recent version of this policy came into force. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the ck66y platform following any update constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact our data support team. We are committed to addressing all privacy-related enquiries promptly and transparently.
Email: [email protected]
Response Time: We aim to respond to all privacy-related requests within 5 business days. Complex requests — such as full data subject access requests — may take up to 30 days to fulfil, during which time we will keep you updated on the progress of your request.
Support Hours: 24 hours a day, 7 days a week, including public holidays. Our team operates on Bangladesh Standard Time (BST, UTC+6).
For questions about responsible gaming, self-exclusion, or account management, please also refer to our Responsible Gaming page and our Terms & Conditions.